"A warm smile is
the universal language of kindness" -- William Arthur Ward
Nothing can
communicate happiness, energy, or enthusiasm quite like a smile. When we look
at all the tools or weapons in our human relationship arsenal, none may be as
effective, or as overlooked, as this warm and genuine curve of expression.
We may be putting great effort into choosing just the right words or in
conjuring just the right phrases to let people know how much we
care and even our intent to serve. But, are we doing it with a smile on our
face?
In one of my
networking groups, we have a dentist who opens every 60 second introduction or
commercial with the words; "smile, friends." What gives his
words power is the genuine smile he wears before, during, and after. For that
reason, Dr. Daniel
Lipnik is one of my favorite people. He's also considered to be
quite an inspiration to others -- and it all begins with his deliberate
decision to smile.
So, what are some of
the additional benefits of smiling and how can such a simple act add face value
to our relationships and to our success? Let's look at these four:
1.
Smiling relieves stress. A study conducted
by psychological scientists Tara Kraft and Sarah Pressman of the
University of Kansas, suggests that "holding a smile
on one's face during periods of stress may help the heart." It
seems that in this age of technology and 24/7 access, the number of
stressors and stressful situations are increasing -- and it doesn't
seem likely that will change in the future. Heart health is and should be a
major concern for all of us. The good news is the study also suggests that we
don't have to necessarily be happy to reap the smile benefit. So, the next time
we're stuck in traffic or staring down a long line, let's put a smile on
our face and just "grin and bear it."
2.
Smiling is a universal language. A warm smile
knows no language barrier and translates in any culture. Author Denis
Waitley says: "A smile is the light in your window that tells
others that there is a caring, sharing person inside." While
language, customs, and gestures may indicate something different from
culture to culture, a genuine smile is always universally recognized and
welcomed.
3.
Smiles are contagious. Have you ever tried to hold a
frown in the presence of an enthusiastic smile? It's really hard to do. I can
remember watching the old TV show, Make Me Laugh. There were many times when
the comedian induced smiles and laughter without ever saying a word.
Sometimes just a knowing and maybe slightly devious smile was all it took. I'm
sure most of us want to be viewed as a positive influence in whatever situation
we happen to be in. If we can't be witty, charming, or engaging, at least we
can be smiley -- and that smile might just be the "bug" that room
needs.
4.
Smiles can inspire action. Since a genuine smile can
communicate happiness and enthusiasm, it can also motivate us to do something
about it. We know that smiling attracts others and lets them see that extra
spring in our step. We then become an example and even a source of energy to
those around us. In other words, our smile may be saying and doing more to
inspire others than anything that is coming out of our mouth. At the very
least, our smile helps us set the tone for what we want to communicate and
empowers our words and our efforts to influence the people around us.
A smile doesn't cost
us a thing and it is something we can improve and develop the more we use it.
We can make use of our smile even when we're talking on the phone. Since the
person on the other end of the conversation cannot see our expression and has
only the sound of our voice to work with, it is important that we communicate
with enthusiasm and a warm friendly tone. A smile does that very
thing.
Radio announcers are
trained to smile whenever they are speaking into the microphone. It helps build
goodwill with listeners and gives them the feeling the
announcer is speaking specifically to them. As a former announcer, I can attest
to the value of the "radio smile", even though I remember thinking I
looked like an idiot as I caught my reflection on the studio glass. Still, I
continued to practice my smile anytime I was on the air, and even did so
in my mirror at home. I suggest you do the same.
It may feel foolish
to see yourself smiling like the Cheshire Cat, but is an exercise
that can improve your health, your relationships, and the size of your bank
account. The thought of accomplishing just those three things should
justify the extra effort and definitely make you -- Smile!
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