Tuesday, February 27, 2018

Kindle Your Own Flame!

"Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life." -- Terry Pratchett

What is it about a roaring fire that captures our attention and draws us to it? As a young teenager, I went on several camping trips with our next-door neighbor. I remember walking around the campground at night and seeing all of the different campfires and the groups of people that surrounded them. I also remember thinking how some of these fires were big and impressive while others were small, and accept for the faint light, barely noticeable. There was also a big difference in the energy and enthusiasm of the people who surrounded the fire pits --- and it seemed to be in direct correlation to the size of the flames and the heat they generated.

Those who surrounded the large fires laughed harder, talked louder and in many cases were on their feet and actively engaged with one another. On the other hand, those who sat around the small fires were generally much quieter and even somewhat subdued -- and they were always far less in number. If I watched long enough, I would notice how they sometimes sat slumped and motionless with their eyes fixed on the fire but seemingly seeing something entirely different. What were they thinking about? Past? Present? Future? Was the fire slowly dying by design or had they become so distracted in their trance-like stares they simply didn't notice the flames were going out. Were they, in their obvious comfort, waiting for someone else to get up and make something happen? I know I never had a desire to hang around and find out.

Just down the way, there was excitement that matched the intensity of the rising flames. Greater numbers brought greater energy, noticeable excitement, and even shared contribution. Looking around, several people had pieces of wood in their hand and stood ready to do what they could to keep the fire burning. Others shouted out encouragement or helped select the logs and timbers. These are the people that had learned what it takes to kindle a big fire.

It's hard to miss a fire like that -- and it's hard not to gravitate in that direction to see what's going and how we can be part of it. On any given night, there are dozens or even hundreds of fires burning across the campground. Yet, only a handful are memorable, irresistible, and maybe even unforgettable.

I think the same holds true across the business landscape. On any given day, there are dozens or even hundreds of businesses operating within our market. But, how many of them are really drawing attention to themselves and creating a burning desire for others to join them as customers -- or to match their intensity as affiliates, partners, or even competitors? How many stand out so brightly that we can't help but notice them and find ourselves gravitating toward them to see what the excitement is all about?

The real question is how many of us own or strategically work for such a business? Why not? To some degree we're all tending the embers of our daily business or occupational existence. Is our campfire drawing the people we want to gather around it and even help us fan the flames to reach higher levels of intensity? Why not? Why should we merely sit and stare at what we've built while we think about the glory days of the past, the concerns of the present, or the uncertainty of the future? Do we want a fire that gets the job done or one that lights the way for ourselves and the others who will inevitably find it?

Unless we plan to fold our tent and break camp, we'll need to build tomorrow's fire. What kind of a fire will it be? Who will help you build it? Who will you invite to watch it burn?

About the Author: Terry Crouson is the Owner and Head Coach at Silver Coach Solutions, LLC and is currently doing business as The Growth Coach of West Metro Detroit. He is dedicated to helping business owners, executives, entrepreneurs, sales professionals, and self-employed professionals find their way by finding their why. He is a highly respected business coach, speaker, facilitator, and community builder. Terry is certified in the Strategic Mindset Process, and is also a DISC Certified Behavioral Consultant.

Tuesday, February 20, 2018

Do You Need to Change the Station?



Question: Are people tuning you in, or tuning you out?

When it comes to the pursuit of success, it appears far too many people are operating on the same frequency -- and as a result, it doesn't take long for others to tune out. I'm talking about that same old, over-exposed station, WIIFM -- What's In It For Me? If you listen closely, there's only one song, and it plays over, and over, and over again. It's an annoying little tune called Gimme, Gimme, Gimmie. In fact if you've been to a recent networking event or other business gathering, you've probably heard several versions -- from several different "artists". Are you one of those artists? Maybe it's time to turn the dial and sing a different song.

Adding new customers is critical to the growth of a small business, and it's something we all need to concentrate on. However, there is a time and there is a way to do it. The first time we meet a person is rarely the time and overwhelming that person with our qualifying questions or worse yet, our product puke-out, is definitely not the way.

Now, I don't want to be crass or sound overly glib about this, but I think we need to take a serious look at ourselves and how we relate to others in the marketplace. Generally, we'll earn a reputation for being either a giver or a taker -- or we're going to be known for some serious leanings, one way or another. The problem is, we have no real trouble spotting that taker mentality in others. Seeing it in ourselves? Now that's a different story. If we did, we wouldn't do it -- period.

I love the work of Bob Burg and John David Mann in their signature offering, The Go-Giver. Have you read it? Have you made giving first a business strategy and not just an abstract discussion? If not, you might be stuck on that same old station and you might be humming that same old tune. Make a move. Change the station. Listen to others and find a way to give and to serve before seeking to get something for yourself.

Once you learn the rhythm and the lyrics, you'll be singing a much happier song -- and the number of requests you receive will let you know you have a hit. Tune it in and turn it up!

About the Author: Terry Crouson is the Owner and Head Coach at Silver Coach Solutions, LLC and is currently doing business as The Growth Coach of West Metro Detroit. He is dedicated to helping business owners, executives, entrepreneurs, sales professionals, and self-employed professionals find their way by finding their why. He is a highly respected business coach, speaker, facilitator, and community builder. Terry is certified in the Strategic Mindset Process, and is also a DISC Certified Behavioral Consultant.

Tuesday, February 6, 2018

Is Our Pursuit of Perfection Slowing Our Progress?


When I picked up Carol Dweck's book, Mindset: The New Psychology of Success, I was excited to dive in and validate one of my fundamental beliefs -- the presence of a "growth mindset". After all, I am in the coaching business, so if anyone had a growth mindset, it would surely be me -- right? I mean, c'mon, the word "growth" is in the name of my business! There's no way I could be one of those "fixed mindset" folks. Then, right there on page 24 came an interesting question: "When do you feel smart: When you're flawless, or when you're learning?"

Hmm, I thought. I do consider myself to be a learner and I usually have a desire to continue learning. And I desperately wanted to say that I felt smartest when I was in the process of learning, but, I knew that my real answer to the question was: When I am flawless. Gulp! Carol went on to propose that people with a fixed mindset would say: "It's when I don't make any mistakes." Check. "When I finish something fast, and it's perfect." Check. "When something is easy for me, but other people can't do it." Checkmate!

As much as I wanted to think differently, I think this was a fair assessment of how I seem to go about things. Oh, I know that failure is the path to success. I also know that becoming truly proficient in anything, takes time and a fair amount of -- selective learning, i.e., failure. And while I know this to be true, and strive to help my clients embrace this truth, the expectation I have for myself is admittedly somewhat different. I can't help wondering if I'm not alone in this regard. Is our desire to appear flawless, at least to some degree, in some specific area, slowing or in some cases, stopping our intended progress? Be careful before you answer.

Before picking up Carol Dweck's book, I would have said no. It's not that I've wanted or expected to be perfect or flawless -- at least not consciously. Because, I know it's not possible. But I do have to admit that at some deeper, perhaps subconscious level, I may be allowing that ideal to influence how far I'm willing to go, and how much I'm willing to risk to "feel smart". The question I am now considering is: How many good things have I quit or turned away from in order to risk my feeling of smartness and allow it to be replaced with a less comfortable season of learning? I might ask you that same question.

I'm going to leave this discussion right here and invite you, if you haven't done so, to read Mindset -- The New Psychology of Success. Discover for yourself whether you are operating in a fixed or a growth mindset. By the way, the subtitle is How We Can Learn to Fulfill Our Potential. I believe the operative word is, "learn" -- as in grow, risk, and stretch ourselves past the need to be flawless -- and find the personal freedom to make progress.

Your thoughts and comments are always welcome.

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Tuesday, August 15, 2017

Real Growth? It's a Sod Story

We recently had some work done on our neighborhood water lines. Although the intent was to be as least disruptive as possible, the job required a fair amount of digging in just about every yard on our street. After several months of looking at various stages of excavation blight and some debate on whose yard got the worst if it, the finishing crew finally came in to restore the damage. And, I must say they did a very good job of filling the holes, leveling the ground and laying the rolls of sod required to once again, provide a beautiful, grassy surface. At that point, all the yards looked pretty much the same. There was fresh, new grass and from every indication the work was now complete.

However, anyone who has had experience with fresh sod knows, or at least soon learns, that in spite of the healthy-looking blades, the grass has no real root and unless specific care is taken to allow it to do so, it will soon wither and die. So, it's not enough to simply make the application and move on -- not if we want to see permanent and healthy growth. Our new grass needs to be watered and properly fed if it's going to take root. So why should it be any different in the areas of our personal and occupational growth?

Today, we have more information available to us than in any other time in history. Books, articles, blogs, podcasts, websites, audio-books, e-books, and electronic newsletters are within immediate reach at almost any time and in almost any place. That means we have seemingly unlimited amounts of "informational sod" that we can simply cut, lift out, and apply where needed. Sometimes it shows up on dramatic backgrounds or on cleverly designed memes, or in audio soundbites -- and we look good and we sound good.

However, much like the freshly laid sod, there is no real root underneath. Give it a little time, or apply some heat to it, and that which looked so lush soon begins to wither. The question becomes; did we really learn the information, or did we simply apply a nice layer to the surface and hope that no one would dig much further? More importantly, did we squander the opportunity to experience the deeper growth by letting the information and potential knowledge flourish and take root?

Like real sod, true growth and real change in our habits takes root over time. We need to give ourselves that time and then add the elements of consistency and life application if we're going to get the real benefit of true learning. Perhaps we need to slow down and take the emphasis off quantity and place it where it really belongs -- on quality. Benjamin Franklin developed his 13 virtues at the age of 20, but spent the rest of his life mastering each one by practicing them over and over and over again. Certainly, he learned a great many things throughout his very successful life. History bears out the deeper roots of his accomplishment.

What about us? What are we capable of truly learning and mastering in the remainder of our lifetime? Will we commit ourselves to careful study, critical thinking, intelligent reasoning and consist feeding and application? Or, will we be content to simply take a slice of knowledge here and there, lay it down quickly and in time watch it die from lack of adequate upkeep? The choice is ours, but I believe legacy favors the evidence of our deeper roots rather than the memories of our withered grass.
About the Author: Terry Crouson is the Owner and Head Coach at Silver Coach Solutions, LLC and is currently doing business as The Growth Coach of West Metro Detroit. He is dedicated to helping business owners, executives, entrepreneurs, sales professionals, and self-employed professionals find their way by finding their why. He is a highly respected business coach, speaker, facilitator, and community builder. Terry is certified in the Strategic Mindset Process, and is also a DISC Certified Behavioral Consultant.

Tuesday, July 11, 2017

What's Your Wake-Up Call?

"Sometimes it takes a wake-up call, doesn't it, to alert us to the fact that we're hurrying through our lives instead of actually living them; that we're living the fast life instead of the good life." -- Carl Honore

"What's your wake-up call?" That's the question recently posed by the president of my local networking group. Actually it was more of a theme we were to use to craft and deliver our "60 second commercial" for the upcoming meeting. The intent was to come up with a bold, attention-getting statement designed to capture attention and magnify the impact of what we had to say in the remaining 50 to 55 seconds -- and it's important to have good one. But, I couldn't help but think about what may be the larger and more important consideration for such a question. While we are certainly alive, are we really living? While we appear to be awake, are we really sleepwalking through our routine? Are we due for a wake-up call?

I believe we have a tendency to find a certain stability or status quo in our surroundings, in our relationships, in our occupations, in the very freedom and liberty we currently enjoy. However, most of us have lived through at least one unexpected event or change that has rocked our world -- personally or collectively. Chances are we've experienced both and most likely we've experienced these events more than once. In fact, the older we get, the more likely we are to be able to list and recount a number of such events. To some extent, such things are "seniority driven" and if we stick around long enough we're going see some things, feel some things, and be changed by some things. But isn't the expectation of attaining that "seniority" a form of, or evidence of our stability-based thinking? Judging from the way most of us seem to go about our lives, I'd have to believe the answer is -- yes.

The truth is, we may not have the time we think we do. Worse yet, those we profess to have prominence and critical importance in our lives may not either. Inherently we know that nothing is permanent and everything is subject to change -- naturally or unnaturally. People, situations, possessions, surroundings -- literally everything we see and touch can, and at some point will be, gone or forever altered. We know it, but do our decisions, priorities, and actions reflect our knowledge? Again, it is as if we are asleep. We can't remain in our slumber -- at some given time the wake-up call is coming. Why not wake up before the alarm and make some important changes?

In my workshops and coaching sessions, I will often ask my clients to list their top three priorities. I will then ask them to carefully reflect on what they've written down and then ask them how much time they are really spending on the very things or the very people they deem to be most important. For many, it is a startling revelation -- a wake-up call. Let me ask you to do the same thing.

Take a moment and list out your top priorities. Take a look at what you've written and consider these points:

  1. Are these really your most important priorities, or have you lost track of what and who is really most important?
  2. What is the true cost of fulfillment in terms of your time, treasure, your health -- your relationships?
  3. Assuming these are your top priorities, how much of your time and treasure are you investing on a daily and consistent basis?
  4. If you knew everyone and everything that is important to you was going to be gone tomorrow, how would it change your today? Who? What? When? Where? How?
I can tell you that from my experience the top priorities, whether they are initially listed or not, ultimately end up being people, personal health, and lost time. Most everything else can be purchased or replaced.

What's your wake-up call? Will you answer it -- or will you let it ring? Choose!


About the Author: Terry Crouson is the Owner and Head Coach at Silver Coach Solutions, LLC and is currently doing business as The Growth Coach of West Metro Detroit. He is dedicated to helping business owners, executives, entrepreneurs, sales professionals, and self-employed professionals find their way by finding their why. He is a highly respected business coach, speaker, facilitator, and community builder. Terry is certified in the Strategic Mindset Process, and is also a DISC Certified Behavioral Consultant.

Tuesday, June 27, 2017

Have or Have Not -- Which Gets YOUR Attention?

"The measure of who we are is what we do with what we have." -- Vince Lombardi

Question: When left to your own thoughts, do you focus more on what you have or what you don't have? Your answer will determine, and most likely already has determined, at least to some degree, your level of success.

I believe it is much too easy to allow ourselves to focus on what we're missing instead of what we have available -- and as a result, surrender the opportunity to build not only our success, but our character, our endurance, and our legacy. In other words, in spite of a possible appointment with destiny, we look at our present conditions and resources and decide not to show up. On the average, it makes sense -- but since when has greatness and personal best ever been found in the comfortable arms of average?

Sometimes it just takes a little bit of inspiration and a look at those who took what they had and made the most of it. One of my favorite inspirational stories, and one that I often talk about, comes from the life of Olympic Runner, Glenn Cunningham. I first read about him when I was in the fifth grade and his courage and determination have always stuck with me and served as a reminder of what is possible.

At the age of eight, Glenn Cunningham was badly burned when a schoolhouse furnace exploded. His older brother Floyd was killed in the accident. Glenn's legs were burned so badly that his doctors recommended amputation. Seeing his distress, Glenn's parents wouldn't allow it and opted for extensive therapy.

Some two years later and determined to walk again, Glenn discovered that running helped alleviate his pain. “It hurt like thunder to walk, but it didn't hurt at all when I ran", said Cunningham. "So for five or six years, about all I did was run... I didn’t move 10 feet without breaking into a run. I ran and ran and ran.”

Glenn Cunningham ran all the way to the University of Kansas where he set a national record in the collegiate mile. Known as the "Kansas Flyer", Glenn Cunningham also competed in the 1932 and 1936 Summer Olympic Games and was even voted "Most Popular Athlete" by his fellow Olympians. He did all this on a damaged pair of legs and a fierce determination to overcome what he didn't have. The fire had weakened his legs, destroyed his transverse arch, and had taken the toes from his left foot. It didn't take his spirit and he never quit.

I believe we can all learn from the example of Glenn Cunningham and faithfully apply his sage advice: “If you stay in the running,” if you have endurance, you are bound to win over those who haven’t.” I believe Vince Lombardi would agree that Glenn Cunningham did all he could with what he had -- and didn't have.

Let's not look at what we're missing, let's look at what we're made of, and more specifically what we have, right now, to start putting it all together. Step out with faith and with courage. There's no telling where your race might take you.

About the Author: Terry Crouson is the Owner and Head Coach at Silver Coach Solutions, LLC and is currently doing business as The Growth Coach of West Metro Detroit. He is dedicated to helping business owners, executives, entrepreneurs, sales professionals, and self-employed professionals find their way by finding their why. He is a highly respected business coach, speaker, facilitator, and community builder. Terry is certified in the Strategic Mindset Process, and is also a DISC Certified Behavioral Consultant.


Tuesday, June 13, 2017

Turning Our I's Toward Success

"Some people dream of success, while other people get up every morning and make it happen.” -- Wayne Huizenga

I wonder if there is any word used more often in business and occupational circles than the word, "success". Although its meaning, interpretation, and even its application can be endlessly debated, it is widely understood to be something of great value and worthy of our effort and pursuit. The operative word here is pursuit.

As the above quote indicates, success is not likely to come without a concerted effort to "make it happen". However, as most of us can attest, making it happen is a whole lot easier said than done. When we think of all the stops and starts, as well as, the speed bumps and roadblocks we've endured on the road to success, we can confidently say that success does not easily yield its best fruit. We can also say that hard work alone is probably not enough to hit its highest heights. We need the right attitude, the right strategy, the right people, and more often than not, the right example to follow.

Looking at the success of others and the pathways they've taken can help bring our own success aspirations into perspective if we'll take the time to open our "I's" -- Innovation, Integration, and Imitation. Here's a few example of how others have done that very thing:

Success through Innovation: It's hard to believe it's been 50 years since the release of The Beatles' landmark album "Sergeant Pepper's Lonely Hearts Club Band." I happened to catch a portion of the new program, Sgt. Pepper's Musical Revolution on public television and was captivated by the level of innovation used during the time of its recording. Innovations that continue to influence recordings even today. From its concept to its instrumentation, to its change in recording techniques, Sergeant Pepper was totally different and would forever define The Beatles as musical innovators and propel them to even greater levels of success. Being first has its advantages.

Success through Integration: Sometimes the best way to success is through the integration of processes or in the case of the IPhone, devices. When Steve Jobs stepped on to the platform at MacWorld in 2007, our world was about to change. What he showed us was a mobile phone with the ability to communicate with the internet, and maybe even listen to a little music. After three years of work, three separate functions, on three separate devices, were now combined into one handheld device -- and everybody wanted one. They still do. Today, the smartphone is probably considered our most important business and personal communication tool -- and it is hard to imagine functioning without it. What important integrations are still possible?

Success through Imitation: According to a 2010 article in Harvard Business Review, "imitation is underappreciated" and has been used by some of today's most successful companies and organizations. Although there can be a certain stigma associated with imitation, there is a case that can be made for its success. According to Oded Shenkar, "copying others’ ideas is good business. Sometimes it’s great business. And it happens more often than people think." From the smartphone to the success of Walmart and McDonalds, imitation has played a major role in advancing ideas and refining products and processes. It may not only be the sincerest form of flattery, it may also be a great strategy for success.

While there are many paths and methodologies to follow in pursuit of our individual and corporate success, it may be time well spent to turn our I's toward the key areas of innovation, integration, and imitation -- and how they can be used in the development of our goals, objectives, plans, and strategies.

I wish you great success!

About the Author: Terry Crouson is the Owner and Head Coach at Silver Coach Solutions, LLC and is currently doing business as The Growth Coach of West Metro Detroit. He is dedicated to helping business owners, executives, entrepreneurs, sales professionals, and self-employed professionals find their way by finding their why. He is a highly respected business coach, speaker, facilitator, and community builder. Terry is certified in the Strategic Mindset Process, and is also a DISC Certified Behavioral Consultant.